Royce Koh — Irvine, CA. Fifteen years of professional experience in premium automotive operations from Seattle to Orange County, and since January 2026 the builder and operator of a production AI platform: conversational agents, RAG pipelines, multi-agent workflows and integrations to 20+ third-party services. I take requirements from the business, write them down, hand them off, and keep the reporting honest afterwards.
Fifteen years representing premium, luxury and exotic automotive brands — the same customer and dealer world HAEA's applications serve.
HAEA is the IT arm of Hyundai Motor Group and, in its own words, the crucial information link between Hyundai's Global Headquarters and North American operations — serving Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital and Glovis. That description is the job I have been doing in two languages for fifteen years: the business on one side, the builders on the other, and me keeping the requirement, the timeline and the reporting true in the middle.
The programs that run through Irvine are planned and built with teams in Korea. I speak Korean — not as a bonus line on a resume, but as the difference between a requirement that arrives correctly and one that gets reinterpreted. I have been the English-to-Korean and Korean-to-English seam in operations for years, and I am comfortable being the person who refuses to guess.
I also build and run production systems myself, on my own platform, with 180+ automations and self-healing monitoring. So when an analyst writes a requirement or a program manager needs a status that is actually true, I know where the data lives and why it went missing.
At Jaguar Land Rover Newport Beach I am wired into the systems the store runs on, and everything the client hears from me comes out of them:
As-is and to-be mapping, gap analysis, SOPs and process flows — written so the next person can run the process without asking me. I document and automate processes daily on my own platform.
Take the requirement from the business, get it agreed in writing, hand it to the builders, and verify what came back. I do this on my own systems and I did it across 15 retail locations.
The development side of these programs is in Korea. I speak, read and write Korean — so requirements cross that seam intact instead of being translated twice and guessed at once.
AutoNation: 200% growth in vehicle acquisitions, 50% inventory improvement, 4,000 leads a month closing at 8-9%. VinFast: up to 15 locations and 100 people, contributing to a 10x regional sales increase in 100 days.
180+ scheduled automations, integrations to 20+ third-party services, self-healing watchdogs. If a report has to be produced every week, I would rather build the thing that produces it.
I brief the customer, the field team and the program office from the same record in the same hour — and I say plainly what is working and what is not.
69 live requisitions on HAEA's board today, 42 of them in Orange County. Every card and link below is a live posting, verified open today, with the location and the posted band where HAEA publishes one. The top group is where my background maps directly; the middle group is adjacent work I could carry; the bottom lists the rest of the board so you see the whole picture rather than a filtered one. Search filters all of them — try a req number, a title or a city.
The corporate-planning seat: portfolio cataloging and methodology, ROI and business cases, KPI/SLA/OKR monitoring, OpEx and CapEx oversight, white papers and SOPs. Documenting a process and proving it with numbers is what I do every day, and at AutoNation and VinFast I built the reporting management ran the business on.
Program manager for applications development and management, five days on-site at the Irvine headquarters. Running an applications portfolio means requirements, vendors, schedules, adoption and the reporting that goes up the line. I run that cycle on my own platform today and I ran it across 15 retail locations before this.
The senior individual-contributor process seat at the Irvine HQ: as-is and to-be mapping, gap analysis, process documentation, and the metrics that show whether the change actually landed.
Business Process Analyst II, Irvine, posted at $83,940-$120,032. The requirements and process layer underneath HAEA's internal applications — write it down, get it agreed, watch it work.
Business Process Analyst II in Costa Mesa — the same analyst work sitting closer to the operations and manufacturing side of the group.
IT service management at the Irvine HQ: service levels, process ownership, reporting to the business. I own the service side of my own platform — SLAs, incident follow-through, monthly reporting — and I have run service delivery across 15 sites.
Client services for the endpoint fleet — Intune, Autopilot, device lifecycle. I manage device and systems rollouts as an operator rather than an endpoint engineer, and I would come in for the client-facing and process half of this seat.
Buyer III at the Irvine HQ. Procurement is process work with a signature on it: requirements, vendor comparison, cost cases, keeping the record straight. That is the discipline I ran in dealership purchasing and inventory.
Senior buyer, Irvine. The same work at a higher level — supplier conversations, spend analysis and reporting against budget.
Risk operations analysis — the controls, evidence and reporting side of integrated risk management. I have built the documentation and audit trail for my own production systems, and I am comfortable owning evidence instead of hand-waving it.
Technical operations in Irvine: monitoring, hands-on follow-through, and keeping systems running after they ship. That is the half of my current job nobody sees — watchdogs, alerting, fixing things before a user notices.
Financial analyst II in FP&A. I am not a career finance analyst, but I build the business cases, cost models and KPI reporting this desk consumes, and I have owned P&L-adjacent decisions in the field.
MES systems analyst in Irvine — requirements, systems support and process documentation on the manufacturing side.
Manufacturing execution systems analyst in Irvine — the same work from the plant-facing direction.
Local, and on-site is not a problem. I live in Irvine — minutes from the Bunsen Avenue headquarters, and an easy drive to Costa Mesa. HAEA's postings ask for five days on-site; that suits me.
Korean. Fluent. HAEA is the link between Hyundai's Global Headquarters and North American operations, and the build teams on these programs sit in Korea. I would rather be the person who resolves the ambiguity than the one who forwards it.
The honest gap. I do not carry a Business Process Analyst title on paper. What I have is fifteen years of doing the work — process documentation, requirements, gap analysis, KPI and SLA reporting, business cases — plus building and operating the systems myself. HAEA's own postings accept equivalent professional experience, and I would rather be judged on the work than the label.
Eligibility and availability. U.S. citizen, no sponsorship needed, no relocation needed. Interview availability is open now, including same-week, and I can start on short notice.